SHIPPING INFORMATION

Are NaturwellCBD shipments insured?

NaturwellCBD shipments are not insured. If you would like your order to be insured, please contact our customer service team at info@naturwellcbd.com.

Can you ship anywhere in the United States?

Yes, we can ship anywhere in the domestic United States.

Does NaturwellCBD offer free shipping?

Yes, NaturwellCBD offers free shipping in 3-5 business days in the domestic U.S. We also offer USPS Priority 1 Business Day, FedEx 2 Day, and FedEx Standard Overnight shipping.

Does NaturwellCBD ship internationally?

Yes, we ship internationally. Yes, we ship internationally. International shipping takes anywhere between 5-7 business days, while shipping to Canada takes 3-5 business days. Please note, orders placed outside of the US have the possibility of being inspected or held indefinitely by customs.

How fast will I receive my package?

All deliveries within the US will be received in 1-5 business days. International shipping takes 5-7 business days, while shipping to Canada takes 3-5 business days. We also offer USPS Priority 1 Business Day, FedEx 2 Day, and FedEx Standard Overnight shipping. Please keep in mind, sometimes shipments are delayed due to extenuating circumstances that are out of our control. If you're shipping to a P.O. box, please keep in mind that FedEx does not ship to P.O. boxes and you'll need to choose the USPS shipping method.

How long does international delivery take?

International shipping takes 5-7 business days, while shipping to Canada takes 3-5 business days.

How long will each available shipping method take?

For the domestic US, we offer free standard shipping in 3-5 business days. However, we have a small selection of shipping services for you to choose from that could get you your Neurogan package overnight, in 2 days, or in 3-5 days. We offer USPS Priority 1 Business Day, FedEx 2 Day, and FedEx Standard Overnight shipping. If you're shipping to a P.O. box, please keep in mind that FedEx does not ship to P.O. boxes and you'll need to choose the USPS shipping method.

How long will it take to prepare my order?

NaturwellCBD items are prepared and shipped within 1-5 business days. NaturwellCBD items are prepared and shipped within 1-5 business days.

I didn't receive my order?

If you did not receive your order, contact our customer service team as soon as possible at (858) 832-2065 or info@naturwellcbd.com.

Is international shipping free?

No, international shipping is not free.

What do I do if I have questions or need to make changes to my order?

Reach out to customer service as soon as possible. For questions or specifications before an order is placed, leave a comment in the notes field of your order. If you'd like to make changes to an order that has already been placed, reach out to customer service as soon as possible at info@naturwellcbd.com.

Will tracking information be included with my order?

Yes, tracking information will be included with your order. Once your order has shipped, you'll receive a confirmation email containing your tracking number. If you have not received this email, contact our customer service team at info@naturwellcbd.com.